FAQs

Pre sales questions

Gift Vouchers can only be redeemed at stores. Cannot be redeemed on online channels like Amazon or Website

Products purchased online can only be returned or exchanged at respective online channels

Please call our customer support number at +91 8657432320 or email them at feedback@bombaystore.com

Yes we can gift wrap your products with no additional charges

Yes, we have a 114-year-old rich legacy of selling only 100% authentic handcrafted Indian goods

No, these trays are lacquer coated. Can be wiped with damp cloth.

Clean with coconut oil regularly

No, our bags & wallets are made of artificial faux leather .

There is no guarantee or warranty on the wall clock. We sell only genuine good quality products, hence no complaints or issues so far

Metal frames are made of Iron. They cannot be washed. Can be wiped with soft dry cloth.

Designs are digitally printed on Mugs

No artificial color used in making the wooden frames. They are handcrafted using natural wood color

We do not sell paper refills. They will be easily available in the nearest stationary shops in standard sizes

They are made with hammered iron metal with copper finishing.

Our laptop bags are of standard size (3 cm x 37 cm x 26 cm) which are suitable for all types of laptops.

We do not offer any guarantee/warranty on plating & hand painting. Please use carefully. Clean using soft dry materials.

No, it is made of iron. Avoid using water for cleaning

Brass chowki’s are made of solid Mango wood

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